Import users and then their first log in causes issues

Gathering votes

When setting up productLift account, I imported many ideas and users, before we were ready to launch it. Now I have a signifcant number of users that I want to log in for the first time. When they go to sign up and type in their e-mail, they got an error page. They were able to go around and use the "forgot password" feature, however I think a better user experience would be for imported users to get some sort of message that prompts them to create their password. I don't want to have to message everyone in the organization that I have imported that they should use the forgot user process verus the sign up process.

7cf8a0ae-0f78-4286-ad9f-19050c6c1284.jpg    

Kwoods

4 weeks ago

Activity
Ruben

Resolved this item over WhatsApp

0    2 days ago    Reply

Comment must be at least 20 characters.
Cancel
No votes yet
Categories
Bug