Integrating ProductLift with Jira creates a seamless workflow that bridges capturing customer feedback with managing development tasks. This documentation outlines the steps for enabling the Jira integration, linking aĀ postĀ to a Jira issue, and syncing statuses between ProductLift and Jira for a cohesive product management process.
To initiate, ensure the integration between ProductLift and Jira is enabled.
Navigate to Integrations:Ā Log in to your ProductLift dashboard, select theĀ
Settings
Integrations
Locate Jira:Ā In the list of integrations, find and selectĀ
Jira
Enable Jira Integration:Ā Check the enable box and enter your Jira domain.
Copy the Webhook URL:
Now go to the JiraĀ SettingsĀ and click theĀ SystemĀ settings.
Scroll down toĀ AdvancedĀ and clickĀ Webhooks.
Enter a name for the Webhook and paste the webhook URL from ProductLift here.
Enable only theĀ "Issue - Updated" trigger.
Optionally, you can limit the events sent to ProductLift by settingĀ JQL.Ā
If you want to test first what is sent, then set the webhook to this service:Ā https://webhook.site.
Once the Jira integration is enabled, you can link ProductLift posts to existing Jira issues or create new ones directly from ProductLift.
Review Linked Posts:Ā You can also review the linked posts in theĀ postĀ list.
To keep your ProductLift roadmap and your Jira project in sync, you can enableĀ statusĀ synchronization.
Integrations
8 months ago