Connect Slack for portal notifications

How to get there: Click Settings in the sidebar, open Integrations, then expand Slack.

Slack routes let you send selected ProductLift activity from selected boards to a Slack channel. Create separate routes when channels need different event or board selections.

Add a Slack route

1. In Slack, create an Incoming Webhook and select its destination channel. Slack gives you a URL starting with https://hooks.slack.com/services/....
2. In ProductLift, expand Slack and click Add route.
3. Give the route a recognizable name and paste the Slack webhook URL.
4. Choose All events or select one or more events.
5. Choose All boards or select one or more boards.
6. Click Save route.

New routes start enabled. Use the route's … menu to send a test message, edit it, pause or enable it, or remove it.

Slack events

• Post created (including drafts) (post.created)
• Post published (post.published)
• Post status changed (post.status_changed)
• New comment (comment.created)
• New vote (vote.created)
• New user account (user.created)

post.created is sent as soon as the post is created, including when it is still a draft. post.published is sent when the post becomes visible, whether it was published immediately, published from a draft, or published by scheduling.

For events that belong to a post, the board selection determines which boards can trigger the route. Account-level events such as New user account do not belong to a board, so their event selection applies independently of the board filter.

Avoiding duplicate Slack messages

When a post is created and published immediately, a route subscribed to both post.created and post.published receives one human-readable Post published message. Draft creation and later publication remain separate notifications.

What about deletions?

Slack notifications are intentionally limited to the human-readable events above. If another system needs full lifecycle data, including deletions, use Webhooks.