Knowledge Base

Learn how to build and publish a knowledge base for your users.
  • Import articles from URLs

    How to get there: Go to your Knowledge Base board → open the actions menu → click Import from URL....

  • Check for broken links

    How to get there: Go to your Knowledge Base board → open the actions menu → click Check links....

  • Import your existing knowledge base

    How to get there: Go to your Knowledge Base board → open the actions menu → pick the import method that fits your source....

  • Set up a knowledge base

    How to get there: Go to Settings in the sidebar → Boards (separate page) → create a new board with the Knowledge Base type....

  • Display knowledge base content in widgets

    How to get there: Go to Settings → Widgets → click Add widget → choose Board → select your knowledge base board....

  • Organize your knowledge base

    How to get there: Click Boards in the sidebar → select your Knowledge Base board to view and organize articles....

  • Optimize knowledge base for SEO and sharing

    How to get there: Click Boards in the sidebar → select your Knowledge Base board. SEO settings are configured per article....

  • Generate knowledge base articles with AI

    Learn how to use ProductLift's AI to automatically generate knowledge base articles from your changelog entries, saving time while creating...

  • Edit your knowledge base with AI

    How to get there: Go to your Knowledge Base board → open the actions menu → click Edit with AI....

  • Enable AI answers in knowledge base search

    Let your users ask questions and get instant AI-generated answers based on your knowledge base articles....