Knowledge Base

Learn how to build and publish a knowledge base for your users.
  • Import articles from URLs

    How to get there: Go to your Knowledge Base board → open the actions menu → click Import from URL. Migrate an existing help site into ProductLift...

  • Check for broken links

    How to get there: Go to your Knowledge Base board → open the actions menu → click Check links. Scans every article in the board for HTTP links and...

  • Import your existing knowledge base

    How to get there: Go to your Knowledge Base board → open the actions menu → pick the import method that fits your source. Moving off another help...

  • Set up a knowledge base

    How to get there: Go to Settings in the sidebar → Boards (separate page) → create a new board with the Knowledge Base type. Learn how to create...

  • Display knowledge base content in widgets

    How to get there: Click Widgets in the sidebar (under Share) → pick your knowledge base board card, or click Add widget and follow the wizard. Learn...

  • Organize your knowledge base

    How to get there: Click Boards in the sidebar → select your Knowledge Base board to view and organize articles. Organizing the Structure of Your...

  • Optimize knowledge base for SEO and sharing

    How to get there: Click Boards in the sidebar → select your Knowledge Base board. SEO settings are configured per article. Learn how to optimize...

  • Generate knowledge base articles with AI

    Learn how to use ProductLift's AI to automatically generate knowledge base articles from your changelog entries, saving time while creating...

  • Edit your knowledge base with AI

    How to get there: Go to your Knowledge Base board → open the actions menu → click Edit with AI. Edit your knowledge base using AI-powered coding...

  • Enable AI answers in knowledge base search

    Let your users ask questions and get instant AI-generated answers based on your knowledge base articles. How to get there: Go to your knowledge base...