FAQ

Learn how to quickly answer common questions about ProductLift, including data, AI credits, GDPR, and account behavior.
  • Skip Or Redo Onboarding

    Skip or redo onboarding The first-time onboarding wizard walks new portals through a few quick setup steps. Here's how to skip it or run it again....

  • Gdpr And Data Privacy

    GDPR and data privacy ProductLift is built EU-side and GDPR-aware. Here's what you need to know as a portal owner. What personal data does ProductLift...

  • Data Location

    Data location ProductLift data is stored on EU-based infrastructure. Where exactly? Database (posts, votes, comments, users, settings): EU. File...

  • Tags Vs Categories

    Tags vs categories: when to use which Both tags and categories group posts, but they behave differently. Categories Each post belongs to exactly one...

  • Attachment And Image Limits

    Attachment and image limits ProductLift accepts file attachments and images on posts and comments. Practical guidance below. What's allowed Images:...

  • Public Vs Private Portal

    Public vs private portal How to get there: Go to Settings → Security & Privacy. ProductLift portals can run fully public, fully private, or anything...

  • Does Productlift Have An Api

    Does ProductLift have an API? Yes. There's a full REST API for posts, users, votes, comments, statuses, categories, tags, groups, and more. What can I...

  • Do Users Need An Account

    Do users need an account to vote or comment? Yes, voting and commenting require an account. Browsing posts can be done anonymously. Why? Without...

  • Turning Off Ai

    Turning off AI features How to get there: Go to Settings → AI to control individual AI features. For a full disable, see below. ProductLift AI...