Browse available integrations

How to get there: Open Settings → Integrations, under Integrations & data.

Connect ProductLift to the tools your team already uses. Each integration can be enabled and configured independently.

Slack

Send selected portal activity to Slack. Each named route has its own channel URL, event selection, and board selection, so feedback and changelog activity can go to different channels.

How to enable:

  1. Create an Incoming Webhook in Slack for the channel you want.
  2. Go to Settings → Integrations → Slack and click Add route.
  3. Paste the webhook URL, then select the events and boards for that channel.
  4. Click Save route. Use the … menu afterward to test, pause, edit, or remove it.

See the full Slack notifications guide.

Jira

Sync posts from ProductLift to Jira issues so your engineering team can track feedback alongside their development work.

How to enable:

  1. Go to Settings → Integrations and find the Jira section.
  2. Enter your Jira site URL and authenticate.
  3. Map ProductLift boards or statuses to Jira projects.
  4. When linked, status changes can sync in both directions.

Azure Boards

Similar to the Jira integration, connect ProductLift posts to Azure DevOps work items.

How to enable:

  1. Go to Settings → Integrations and find the Azure Boards section.
  2. Enter your Azure DevOps organization URL and authenticate.
  3. Configure project and work item type mappings.

Stripe

Pull customer revenue data from Stripe so you can prioritize feedback by Monthly Recurring Revenue (MRR). When connected, each user's revenue appears on their profile and can be used in score-based prioritization.

How to enable:

  1. Go to Settings → Integrations and find the Stripe section.
  2. Click Connect with Stripe and authorize access to your Stripe account.
  3. ProductLift will match portal users to Stripe customers by email address.

See the full Stripe integration guide.

HubSpot

Pull customer data from HubSpot CRM (company, MRR, LTV, lifecycle stage) so you can segment feedback by account and prioritize what your highest-value customers want. After the first sync, the Companies view and the MRR column on posts become populated.

How to enable:

  1. In HubSpot, create a Private App. Grant crm.objects.contacts.read (required), crm.objects.companies.read (recommended, for company name) and crm.objects.deals.read (only if you want MRR from deals). Copy the access token.
  2. Go to Settings → Integrations, expand the HubSpot card, paste the token and click Test connection.
  3. Click Save, then Sync now. Syncs are manual on demand; there is no scheduled job.

See the full HubSpot integration guide.

Fireflies

Send completed Fireflies meeting transcripts to Conversations automatically. ProductLift extracts explicit feature requests, checks existing posts, and emails the call owner when decisions are ready for review.

How to enable:

  1. Go to Settings → Integrations and expand Fireflies below HubSpot.
  2. Add your Fireflies API key, enable the integration, and click Save.
  3. Test the connection.
  4. Copy the generated webhook URL and signing secret into Fireflies Developer settings for the transcription-completed event.

Conversations and the Fireflies integration are currently in closed beta. See the full Fireflies Conversations guide.

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