Settings
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Configure portal navigation and layout
How to get there: Settings → Portal design → Navigation & layout, under Customer portal. This page changes the navigation visitors see. It does...
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Configure form defaults
How to get there: Settings → Forms & fields → Form defaults, under Content & workflow. These are the shared defaults for boards. Click Save...
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Set up two-factor authentication
How to get there: Click your avatar in the top-right corner → Edit profile → scroll to Two-Factor Authentication. Two-factor authentication (2FA)...
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Supported languages
How to get there: Open Settings → Languages & translations → Languages. ProductLift ships with 28 languages available for your end-user portal....
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Choose a board type and template
How to get there: Go to Settings → Boards → Add Board, or use the template picker during onboarding. Select one type, then click Create board....
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Manage post and comment translations
How to get there: Go to Settings in the sidebar → Languages & translations → Translations Review the state of every translated post and act on...
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Manage filters and sort
How to get there: Open the board → Customize public view → Sorting & filters. Every board (Feedback, Roadmap, Changelog) exposes its own set of...
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Manage categories
How to get there: Go to Settings in the sidebar → Content organization → Categories tab. Categories are the portal-wide buckets you use to tag...
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Set up redirects for old URLs
How to get there: Go to Settings in the sidebar → Domains & redirects → Redirects Send old public URLs to a new page instead of showing a 404....
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Set up languages and AI translations
How to get there: Open Settings → Languages & translations → Languages. ProductLift is built around a single-source, multi-target translation...
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Understand dates and time zones
How to get there: Dates appear across ProductLift in the changelog, post editor (schedule publish, created date, changelog date), post notifications...
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Configure authentication and privacy
How to get there: Click Settings in the sidebar → Authentication. Authentication controls how users access your portal. Cookie consent, the privacy...
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Give internal team members limited access
How to get there: Go to Users & companies in the top-level sidebar (/admin/userlist) to invite users and change their role. For board-level access...
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Import and export data
How to get there: Go to Settings in the sidebar → Import & export Import Posts You can import posts from a CSV file. This is useful when migrating...
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Manage user roles and permissions
How to get there: Team management lives at the top-level Users & companies item in the sidebar. Portal-wide user settings (name label, invitation...
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Manage boards
How to get there: Settings → Boards, under Content & workflow. Create and organize boards Click Add board, choose one board type, then click Create...
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Restrict access to your portal
How to get there: Go to Settings → Authentication. Sometimes you want to limit access to internal in your organization. For example, if you have an...
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Manage user groups
How to get there: Go to Settings → User groups. Learn how to create user groups in ProductLift to restrict boards to specific segments of your...
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Configure email settings
How to get there: Click Settings in the sidebar → Notifications & email → Email setup. Configure how ProductLift sends emails on behalf of your...
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Configure AI
How to get there: Settings → AI & automation, under Content & workflow. AI writing preferences Use the single AI writing preferences field for tone,...
